Notes from people who file these every day

No gated PDFs and no thought leadership. Operational writing about licenses, windows and the ways groups lose track of both.

No gated PDFs and no thought leadership. Operational writing about licenses, windows and the ways groups lose track of both.

Operations

6 min

The renewal window is not the due date

The renewal window is not the due date

Most lapses we find were never a payment problem. Somebody knew the date and still missed the window.

Dana Whitfield

Compliance

5 min

What an inspector actually asks for

What an inspector actually asks for

We asked eleven customers what happened in their last inspection. The list is shorter than you would think.

Marcus Adeyemi

Coverage

7 min

Why county permits break multi-state groups

Why county permits break multi-state groups

The state license is the one everybody tracks. The county permit is the one that closes the door.

Priya Raghunathan

Operations

4 min

The first ninety days after a spreadsheet

The first ninety days after a spreadsheet

What actually happens when a twelve-unit group moves its license register off a shared sheet.

Dana Whitfield

Expansion

5 min

How to price a new location's licensing

How to price a new location's licensing

License cost is not the number that hurts. Processing time is.

Renata Coelho

Operations

4 min

Ownership is the whole problem

Ownership is the whole problem

Renewals fail when three people each assume somebody else did it.

Aisha Bello

Coverage

6 min

Reciprocity is not as useful as it sounds

Reciprocity is not as useful as it sounds

Contractor license reciprocity exists. It rarely covers what you actually need.

Priya Raghunathan

Finance

3 min

Reading a fee increase before it bills you

Reading a fee increase before it bills you

Nine states raised on-premise liquor fees for the 2027 cycle. Most operators found out on the invoice.

Priya Raghunathan

Product

3 min

What we will not file for you

What we will not file for you

An honest list, because finding this out after signing is worse than reading it now.

Marcus Adeyemi

Compliance

5 min

The audit trail nobody builds until they need it

The audit trail nobody builds until they need it

The question is never what you hold. It is what you can prove, and when.

Devon Marsh

Expansion

6 min

Opening in Quebec as a US operator

Opening in Quebec as a US operator

The licensing is manageable. The language requirements are what catch people.

Renata Coelho

Product

4 min

A permit register is not a document store

A permit register is not a document store

Storing the PDF is the easy half. Knowing what it means is the half that matters.

Dana Whitfield

Get these as they land

Get these as they land

Customers get rule changes pushed to the locations they affect. Everyone else can just read along.

Customers get rule changes pushed to the locations they affect. Everyone else can just read along.

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