Nothing expires without a warning

Every jurisdiction opens its renewal window at a different time. Tessera tracks all of them, starts the work when the window opens, and escalates if nobody acts.

Every jurisdiction opens its renewal window at a different time. Tessera tracks all of them, starts the work when the window opens, and escalates if nobody acts.

Renewal watch

6 need action

Liquor license - Denver, CO

Renews in 14 days. Window opens Tuesday.

Health permit - Portland, OR

Lapsed 3 days ago. Filing started.

Food service - Austin, TX

Filed and accepted. Good through 2027.

Why lapses happen

64%

of lapses we find were a missed window, not a missed payment

64%

of lapses we find were a missed window, not a missed payment

21

average days a permit sits lapsed before anyone notices

21

average days a permit sits lapsed before anyone notices

4

different renewal cadences in a typical 40-location group

4

different renewal cadences in a typical 40-location group

0

lapses across our managed book last quarter

0

lapses across our managed book last quarter

Windows, not dates

A due date is not

when the work starts

A due date is not

when the work starts

Most jurisdictions will not accept a renewal until a window opens, and some close it 10 days before expiry. Tessera stores both edges and works to the window.

Most jurisdictions will not accept a renewal until a window opens, and some close it 10 days before expiry. Tessera stores both edges and works to the window.

Opening and closing dates held per jurisdiction

Blackout periods and holiday closures accounted for

Reminders timed to the window, not the calendar

Filing queue

auto

Pull the current rule set

Assemble the application

Pay the jurisdiction fee

File and capture the receipt

Log the new expiry date

License register

184 active

Nashville, TN

Beer permit

Mar 2027

Austin, TX

Food service

in 21 days

Denver, CO

Liquor - retail

submitted

Phoenix, AZ

Sign permit

Aug 2027

Portland, OR

Health permit

expired

Ownership

Every license has

one named owner

Every license has

one named owner

Renewals fall through when three managers each assume someone else did it. Every license in Tessera has one owner and one escalation path.

Renewals fall through when three managers each assume someone else did it. Every license in Tessera has one owner and one escalation path.

Assign by location, region or license type

Escalates to the regional lead after 5 days of no action

Handover moves every license at once when staff change

What the watch covers

What the watch covers

One rule engine, applied to every license type we support.

One rule engine, applied to every license type we support.

Renewal windows

Renewal windows

Opening and closing dates for each jurisdiction, refreshed as rules change.

Lapse detection

Lapse detection

Daily check against the register, flagged the morning it happens.

Inspection calendar

Inspection calendar

Scheduled inspections and the documents each one asks for.

Escalation

Escalation

Owner, backup, then regional lead. Configurable per license type.

Fee changes

Fee changes

Alerts when a jurisdiction raises a fee before you budget for it.

Rule changes

Rule changes

Notice when a requirement changes for a license you already hold.

The alert that mattered was the one nobody asked for. A county changed its food handler rule and we got told before the inspector arrived.

The alert that mattered was the one nobody asked for. A county changed its food handler rule and we got told before the inspector arrived.

Marcus Adeyemi

Director of Operations, Northbend Clinics

See what expires

in the next 90 days

See what expires

in the next 90 days

Connect one location and we will show you the window schedule for everything it holds.

Connect one location and we will show you the window schedule for everything it holds.

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